VoIP and Cloud PABX Telephone Solutions

We provide a “NO CONTRACT”, Month to Month, Cloud based VoiP solutions to the East London/Buffalo City Region, for all your business needs.

Get your phone calls from anywhere, Take your office phone with you if you working from home, or answer the telephone calls from your cellphone or desktop/laptop.

 

The Differences between
Cloud VoIP PABX and Onsite VoIP PABX

Cloud VoIP PABX

Pro’s

  • Phones can be used from anywhere that has a reliable
    internet connection.
  • No large upfront costs for the PABX.
  • No PABX Hardware to be replaced in the event of fault/old age.
  • Minimal downtime for PABX hardware issues.
  • Lower support costs as almost everything can be done
    remotely.
  • Redundancy and fail-over internet.

Con’s

  • Requires active reliable internet for internal calls to
    function.
  • Monthly costs per extension.

 

 

Onsite VoIP PABX

Pro’s

  • Internal calls continue to function regardless of internet access.
  • Once off purchase costs for the PABX, no monthly costs associated with the PABX

Con’s

  • Phones limited to use at the location of the PABX only
  • Higher support costs, requires more onsite support.
  • Faulty PABX would require hardware changes or
    replacemnt and lengthy downtime if no stock is available.
  • No redundancy.
  • Out of warranty hardware would require replacement costs.

 

 

Features.

Everything you should expect from your PABX and more.

  • Voicemail.
  • IVR(Interactive voice Response). “Press 1 for sales. Press 2 for Accounts etc etc.”
  • Ring Groups.
  • Conference Calls.

Additional Features at no extra cost:

  • Answer your Extension from your Desktop Phone, Android Device or PC/LAPTOP.
  • Take your Desktop Phone home to work.

 

Microsoft 365

Astel Provides month to month or annual subscriptions for Microsoft 365 Products as well as support/managment for home and business. Contact us for a free 30 day trial.  

IT Support Solutions and SLA

Astel’s IT Support solutions are:

Standard adhoc IT support solution

SLA IT support solution

Pro-active IT support solution

I.T Hardware and Software Sales

We offer hardware and software for all our client's needs. From a simple desktop PC to full server solutions, from a small inkjet printer to the larger Multifunction printers, network systems and routers, etc. Our core focus is on Corporate and SME so our software and...

Servers, Workstations and Printing Solutions

Before quoting on server hardware we do a needs analysis of what it will be used for and the potential growth of the infrastructure it will be servicing.We offer a full setup from a standard Fileserver to an AD Server with DHCP, DNS and a RDP requirement.We offer and...

I.T Needs Assessment

IT infrastructure is just as important as the software and systems that run on it. Our consultants find out the needs of the company as well as taking into account the future growth and recommend solutions based on that information. From what network needs to be in...

Networking and Infrastructure

One of the most important facets of any business is the network infrastructure. Without a decent backbone for your IT infrastructure, none of your systems will run optimally. Astel Projects provides services for every aspect of our clients networking needs, from the...

Internet service provider (ISP)

We offer internet solutions from ADSL to Fibre (if available in the area) as well as domain hosting and email management.

CCTV Security solutions

We work closely with our PSIRA registered business partner in order to give our clients a CCTV solution that meets their needs, including hardware requirements, installation and maintenance

Access control systems

We provide systems from a single gate entry to an office block solution. These solutions can be a stand alone system to a network integrated system